I'm sorry

I've been outraged for years about the rudeness of retail and restaurant personnel in my town of Greensboro, North Carolina. (In fact, there's probably another blog in it.) After suffering the smoke and eternal wait at an Irish pub on St. Patrick's Day, my husband and I left to find another place to eat. We ended up at the Lone Star steakhouse on Battleground Avenue, and I was quite surprised by the kindness of the staff. The wait staff smiled, made eye contact, and dealt professionally with a minor complaint we had about the meal. With the understanding of the power of our language, two people sincerely apologized for something that was worth an apology. If you're around here, give these people your business! They know what it means to treat a customer well.